About MSC

Medicaid Service Coordination (MSC) is a Medicaid State Plan service provided by OPWDD which assists persons with developmental disabilities in gaining access to necessary services and supports appropriate to the needs of the individual.  MSC is provided by qualified service  coordinators and uses a person centered planning process in developing, implementing, and maintaining an    Individualized Service Plan (ISP) with and for a person with developmental disabilities.  MSC promotes the concepts of choice, individualized service and supports, and consumer satisfaction.

MSC consolidates and replaces two earlier OPWDD service coordination programs, Comprehensive Medicaid Case Management (CMCM) and Waiver Service Coordination. MSC is designed to help consumers strive for the highest quality of life. The focus of MSC is on assisting each person to achieve his or her unique goals and desires in terms of having a home, a job, a circle of friends, and enjoyable leisure activities and access to medical and clinical services.